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A BookJane health care worker up close wearing a face mask

Helping fight COVID-19 in partnership with our clients

At the beginning of the pandemic our clients were hit hard by staffing challenges and BookJane’s team quickly mobilized to support them in successfully navigating and tackling this never-before-seen crisis. We rapidly implemented our solution to leading long-term care facilities, retirement homes, and associations, and provided the full support of our team when they needed it most.


As we enter the fall, and ongoing surges of COVID-19, our team is ready to ensure that our clients and health care facilities across North America can get ahead of and successfully mitigate waves of staffing shortages.


We understand the ongoing challenges faced by healthcare facilities, agencies and staff during the pandemic and beyond, and we remain ready to help.

A critical part of your ongoing pandemic preparedness plan

Staffing preparedness during COVID-19 begins with BookJane. Our award-winning, cloud-based staff optimization and communication health technology platform enables health care facilities across North America to successfully address critical staffing shortages.

Our J360 Platform: Powerfully simple, deploy in minutes

A computer screen showing available BookJane shifts
A smartphone showing available shift workers

1. As staff needs surge, administrator can posts shifts.

2. Internal staff view and

accept shifts instantly.

Various pictures of health care workers and their job titles

3. Shifts sent to approved agencies to view and accept. Unfulfilled shifts go to your approved agencies to accept shifts in minutes.

Your cloud platform for staff optimization and communication

Instantly Post Open Shifts


Quickly and easily post your open shifts to staff.

Fill Last-Minute Shifts in Real-Time

Instantly post open shifts to the platform are they arise.

Decrease Time-to-Fill

Digital and instant shift posting reduces


Improve Staff Fulfillment

Increase shift fulfillment

by 40%.

Directly Manage Your Agency Workforce

Digitally post open shifts directly to agency staff, when needed, and set up dedicated pools.

24/7 Online Access

The platform is available for facilities, staff, and agencies whenever they need it to be.

Communicate in Real-Time with Staff

A centralized platform to communicate with internal and agency staff in real-time.​

See how we can help you with staff pandemic preparedness

Retirement Homes
Long-Term Care

A BookJane health care rn hugging an elderly patient and smiling

Health Care Agencies

A health care agency woman on the phone and smiling

Medical Associations

A close-up of a BookJane rn's hand on a patient's hand

BookJane for
Facilities and Agencies

BookJane’s industry-leading technology makes filling shifts easy and can increase facility shift fulfillment rates by 90% or more. Instantly communicate with your workforce and enable them to sign-up for the shifts they want — with the click of a button. You can bring your agency staff onto the platform too so you can leverage your external workforce digitally if you are short-staffed and need your external workforce to fill shifts. > Learn how we help facilities and agencies.   

BookJane for
Healthcare Staff

Health care workforce engagement and retention is more important than ever, and BookJane put employees in control of their scheduling. Employees gain greater autonomy and control over the schedules that work for their lives, which creates higher coverage and drives better employee engagement and retention. BookJane also allows instant, two-way communication between facilities and internal and external staff — critical for awareness, understanding, and mobilization during emergency and pandemic times.

> Learn why health care staff love our platform

Currently working with 700+ long-term care, senior living, hospitals, clinics, child care centers and healthcare agency customers who rely on BookJane every day

Amica senior lifestyles Logo
Revera: retirement living and long term care services logo
Saint Elizabeth Healthcare logo
Chartwell retirement homes for senior residents logo
Americare more than caretaking. caregiving logo
Seasons retirement communities for active senior living logo
Southbridge care homes for senior living logo
Schlegel villages Logo
Sienna senior living long term care homes logo
OMA Ontario medical associationsLogo

Driving Client Success In Challenging Times

Over 700 care facilities across North America and 20,000+ health care workers have already signed on to use BookJane’s platform as we continue to grow.

As the COVID-19 pandemic emerged, Amica Senior Lifestyles’ human resources and operations teams used BookJane’s platform to instantly get open shifts out to their facility staff so they could mobilize quickly.


BookJane was also used to rapidly hire non-care workers and deploy them to facilities to help with dressing, meal delivery and other non-health care tasks, freeing up time for nurses and personal care workers.


Amica Senior Lifestyles was able to coordinate corporate and facility-level messaging quickly and effectively with BookJane’s communication feature.


As a result of using BookJane, Amica Senior Lifestyles saw 40 percent more shifts taken and realized an 82 percent shift fulfillment rate. Importantly, facilities were able to swiftly communicate important updates to their staff, as they hadn’t been able to before, making staff feel informed throughout the pandemic as facility needs and dynamics changed quickly.

Amica senior lifestyles logo
A BookJane rn fixing the tie of a senior patient
A BookJane registered nurse walking beside a senior living patient who is using canes to walk
OMA Ontario Medical Association logo
A group of BookJane medical professionals standing at the ready

During the pandemic, BookJane was selected as a technology solution for the Ontario Medical Association (OMA), with the mandate of directly managing what could be a potential shortage of physicians in hospitals and other healthcare facilities across Ontario. The platform allows any hospital or healthcare facility in the Province to immediately broadcast a service request to physicians across Ontario, based on proximity and availability. Physicians can then register directly through the BookJane platform and within minutes can see where there is a need for their services. Since launching, 3,000 physicians have registered on the platform and the OMA remains at the ready to face ongoing waves of the pandemic.


This crisis demands creative solutions, speed of delivery and a partner who understands your challenges and can partner with you every step of the way. BookJane can help you plan today to be prepared for tomorrow.

Client results


Reduction in administration costs based on an average of 400 hrs per month


Customer increase in shift fulfilment


Hours saved in overtime


Dollars saved by facility by month


Team Members onboarded within the first 3 days

Book a free consultation

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